Gordon Rees Turns AI Misstep Into a Lesson in Legal Integrity

After an AI-generated filing error, U.S. law firm Gordon Rees Scully Mansukhani embraces transparency, strengthens its AI policies, and sets a new standard for responsible technology use in the legal industry.

Gordon Rees Scully Mansukhani, one of the largest and most established law firms in the United States, recently faced a significant challenge that tested its values of accuracy, professionalism, and ethics.

A filing error caused by the use of artificial intelligence in an Alabama bankruptcy case brought national attention to how AI is changing the practice of law.

Yet instead of concealing the issue or shifting blame, the firm responded with honesty and accountability — turning a difficult situation into an opportunity for reform and leadership.

The firm was representing a creditor in a hospital bankruptcy proceeding when one of its lawyers submitted a filing that included several inaccurate and even fabricated citations generated by an AI tool.

Once this came to light, Gordon Rees immediately withdrew the filing and issued a formal apology to the court, the opposing parties, and the bankruptcy judge.

The firm expressed that it was “profoundly embarrassed” by the oversight and assured that it would take every possible measure to prevent such incidents from happening again.

Rather than treating the situation as a mere embarrassment, Gordon Rees viewed it as a wake-up call. The firm recognized the need to establish stronger internal controls on how AI tools are used within the organization.

As part of its response, it implemented a new set of AI usage policies, introduced comprehensive training programs for all attorneys, and created a “cite checking policy” that ensures every AI-assisted document undergoes rigorous human review before submission.

This incident has shed light on the broader challenges that law firms face as artificial intelligence becomes increasingly integrated into legal work.

Many firms, large and small, rely on AI for research, drafting, and document review — yet the technology’s limitations and occasional inaccuracies can have serious consequences when not properly monitored.

Gordon Rees’ response stands out because it turned a technological error into a moment of ethical reflection and practical reform.

The firm also demonstrated integrity through its willingness to take financial responsibility. It agreed to pay more than $35,000 in attorney fees to the bankruptcy lender and an additional $20,000 to the debtor’s lawyers to compensate for the time spent addressing the issue.

This gesture showed the firm’s commitment to fairness and accountability, even when it came at a cost.

In its statement, Gordon Rees reaffirmed its belief in balancing technological innovation with human judgment.

The firm made clear that while AI can assist lawyers in conducting faster research and improving efficiency, it cannot replace the critical thinking, analysis, and professional ethics that define good legal practice.

To strengthen its internal systems, Gordon Rees has introduced mandatory AI training sessions across all its 50 state offices. These sessions aim to educate lawyers on the benefits, risks, and limitations of generative AI.

Attorneys are now required to verify every AI-generated citation manually, ensuring that only accurate and reliable information makes it into official court filings.

Legal experts have praised the firm’s proactive response, calling it an example of “ethical resilience” in the age of digital transformation. Instead of damaging its reputation, the firm’s transparency and quick corrective action have earned it respect from peers and clients alike.

By publicly acknowledging the issue and addressing it with concrete solutions, Gordon Rees has positioned itself as a responsible leader in managing the evolving relationship between technology and law.

The incident also highlights the growing importance of AI literacy within the legal profession. As AI tools become more advanced and accessible, understanding how to use them responsibly has become a core skill for modern lawyers.

Gordon Rees’ reforms reflect a broader trend toward developing ethical frameworks for AI usage, ensuring that technological progress enhances — rather than undermines — the integrity of the justice system.

At its heart, this story is not about an error, but about transformation. Gordon Rees turned a moment of embarrassment into a demonstration of strength, humility, and leadership.

The firm’s decision to publicly confront the issue, compensate affected parties, and implement systemic changes reflects a deep respect for the values that define the legal profession — truth, diligence, and accountability.

As the boundaries between technology and human judgment continue to blur, Gordon Rees’ experience serves as an important reminder that ethical practice must remain at the center of innovation.

By facing its challenges directly and reforming from within, the firm has set a new benchmark for how legal institutions can evolve responsibly in the age of artificial intelligence.

Through honesty, reform, and education, Gordon Rees Scully Mansukhani has not only regained trust but also led the conversation on responsible AI use in the legal world.

What began as a misstep has transformed into a moment of progress — proving that integrity, when paired with innovation, can guide the law into a future where technology serves justice, not the other way around.